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The Lead Magnet That Isn't a PDF

Downloads aren't leads. Build the version that asks back.

“People grab the download and never open it.”

Four hundred downloads and nothing to show for it

Say your checklist was downloaded 411 times last quarter. That number is pretty much everything you know about those 411 people.

You don’t know whether any of them opened it. You don’t know whether the ones who did got past page two. And you don’t know whether the person who typed their email in at 11pm on a school night is a sole trader with nothing set up, or an eleven-person agency with three stalled automations and a team quietly ignoring all of them. They all land on the same list and get the same welcome email, and most of them are gone by email four.

Here’s where I think we get this backwards. Download numbers measure how good your headline is, and not much else. A PDF is a file transfer, and a file transfer tells you almost nothing about the person on the other end.

So I’d stop redesigning the PDF, and build something that asks questions back.

Interactive means the thing does something back

“Interactive” has been stretched to cover a PDF with clickable tick boxes. That’s not what I mean. An interactive asset takes something in and gives back a result that changes depending on what went in. There are six formats that do this well.

Format What it does Best when
Diagnostic Names their situation back to them Buyers arrive at wildly different stages
Scored quiz Same, with a number attached The number means something real
Calculator Turns their inputs into a figure The cost is invisible to them
Builder Assembles a plan, brief or policy they keep The output itself is the value
Planner Sequences work they know they need to do They know what, not in what order
Checker Tests what they’ve built against a standard They can’t tell if it’s any good

All six do something a PDF can’t: they answer back. And people tend to finish things that respond to them.

The point is sorting, not novelty

The real reason to bother is that an interactive tool sorts people. That’s the commercial argument, and it matters a lot more than how clever the tool looks.

A PDF gives you one piece of information: an email address. A five-question diagnostic gives you five answers plus an outcome. Now you know this person runs a team of twelve, hires four times a year, has nothing written down, and picked “we wing it” on the scale question. Which means your follow-up can actually be relevant, instead of generic.

Your PDF already holds the questions

1. Find the judgement inside your PDF. Read through your own asset and highlight every place where you’d normally say “it depends”. That’s where your expertise lives. The tips are common knowledge. The “it depends” isn’t. If you’ve never pulled those decisions out of your own head, Get It Out of Your Head walks through how.

2. Turn each “it depends” into a question. If your advice changes with team size, ask about team size. If it changes depending on what’s written down, ask what’s written down. One question for each thing that changes the answer, and none that don’t change anything.

3. Design three to five outcomes. Never more. Fewer than three feels fake. More than five and you’ll set out to write eight sets of results, run out of steam around the fourth, and end up with four weak ones. Name them as situations, not grades. “The Manager Lottery” is much better than “Level 2”.

4. Write each result so it’s useful even if they never buy. The result is the product. It should name their situation, name the thing doing the most damage, give them the first fix with real steps, tell them what to do next month and what to ignore for now. Roughly 500 to 700 words per outcome.

5. Ask for the email after the result, not before. Show them their outcome, then offer to email the full version with the steps and the planner. You’ll capture fewer emails, but the people you do capture are better. Someone who hands over their email after seeing something useful is a very different person from someone gambling it to find out.

The eight question types that earn their place

Type Example Why it’s there
Volume or frequency “How many did you onboard last year?” A problem at twice a year isn’t a problem
Written-inventory multi-select “Tick what exists in writing today” Separates intention from reality, gently
Binary gate “Does the manager know week one before it starts?” Changes which questions come next
Anchored scale “From ‘we wing it’ to ‘documented and followed’” Labelled ends only. Never a bare 1 to 10
Current-state pick one “Which is closest to true right now?” Your main segmenting question
Numeric input feeding a calculation “Hours a week spent on it” Makes the cost visible in their own numbers
Forced priority “If you could fix one thing this quarter” Tells you what they’d actually pay for
One optional open text, last “Anything else going on with this?” The best sales intel you’ll get

And the ones that waste a slot: agree/disagree grids, where everyone answers 4 to everything. “How committed are you to change?”, where nobody ever picks “not very”. And demographic questions before the result, which is really just a form in a costume.

Ten onboarding tips become a five-question diagnostic

Here’s a worked example. Take a generic asset: 10 Tips for Better Onboarding. Useful, mostly ignored, downloaded 411 times.

The judgement hiding inside it: tips 1 to 4 only matter if you hire more than a handful of people a year, tips 5 and 6 only if nothing is written down, and tips 7 to 10 only if managers run onboarding without support.

So it becomes The Onboarding Gap Finder, with five questions:

  1. How many people have you onboarded in the last twelve months? (0-2 / 3-9 / 10-24 / 25+)
  2. Tick everything that exists in writing today. (Buddy assigned / 30-60-90 plan / equipment ordered before day one / manager checklist / written role scorecard / none of these)
  3. Does the new person’s manager know what week one looks like before it starts? (Yes / No / Depends on the manager)
  4. When someone leaves inside six months, what do you most often hear? (Role wasn’t what they expected / no support / no clarity on success / they don’t say)
  5. How many working days until a new person does their first piece of real work?

And four outcomes: The Scramble (high volume, nothing written down), The Paperwork Trap (plenty written, none of it about the actual work), The Manager Lottery (good documents, wildly different delivery), and The Tune-Up (mostly solid, with two specific gaps).

It’s the same knowledge as the ten tips. But the reader only gets the two that apply to them, and you learn that this particular person hires 25-plus people a year with nothing written down. They get a very different email on Thursday from the sole trader who just hired their first contractor.

It takes about a day, and most of that is writing

Most of the day goes on deciding the outcomes and writing the result copy for each one, which is real writing and can’t really be rushed. The build itself is the quicker part: a form tool with conditional logic will do it, or a coded page if you want to own the data.

Then set aside a second half-day about four weeks later to fix the question everyone drops out on, because there’s usually one. The free tools in the Toolbox are all built this way, if you’d like to see the shape of one before you commit the day.

When not to bother

  • The asset is the deliverable. A one-page checklist someone sticks above their desk is better as a PDF. Don’t quiz someone out of something they wanted to print.
  • You get fewer than fifty new leads a quarter and you talk to all of them. You already have the sorting. It’s called a conversation.
  • You haven’t written the follow-up yet. Four segments all feeding one generic email sequence is worse than no segments, because now you know the difference and you’re ignoring it.
  • Your advice doesn’t actually vary. If everyone gets the same answer, a quiz pretending otherwise is just a lie with a progress bar.
  • You’re still testing whether anyone cares about the topic. Prove the topic with a flat asset first, and build the tool once it’s earned the day.

What you’ve got now

A way to find the judgement buried in something you’ve already written, eight question types that pull out real information instead of flattery, a rule about outcomes that stops you overbuilding, and a worked example to copy the shape of. That’s enough to build one yourself.

Your question list is already sitting in your most-downloaded PDF. Open it tonight and highlight every “it depends”.

The working file is on its way

The interactive swap worksheet

The conversion map from flat asset to interactive tool, the eight question types that work, and the scoring-logic planner.

PDF + Notion template · being made now

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